Can I edit or cancel my order?
We work to get your orders out as soon as possible meaning there is limited time to change or cancel your order. If you want to cancel your order, reach out to us as soon as possible at support@brevite.co.
All articles
Order
Will I receive an order confirmation?
You should receive a confirmation email and order number as soon as you place an order. If you do not receive an order confirmation, please check your spam or junk folder. If you still don't see it, you can contact support@brevite.co with any questio
How can I check the status of my order?
You can log into your account to view the status of all orders placed. If you don’t have an account, you can easily create one.
What does the final sale mean?
When an item is marked final sale, it cannot be returned or exchanged for any reason. The sale price is as marked on the site, and no additional discounts can be applied.
I was charged for my order but didn’t receive a confirmation email. What should I do?
You can send an email to support@brevite.co, and we can look into it for you!
Can I pay with more than one card at checkout?
Unfortunately, we are only able to process one payment method per order.
What payment methods do you accept?
We accept payments from Visa, MasterCard, American Express, Discover, Paypal, Shop Pay and Afterpay.
Why was my credit card declined?
There are many reasons why a card can be declined, including incorrect billing information. Try reaching out to your bank or card company, as they can often provide more information.
My card was declined, but there is a charge on my statement. What should I do?
When a transaction is attempted, the card company often puts a hold on your account for that amount. This hold is temporary and should be cleared in a few days. Rest assured that we haven’t captured any funds! If the hold doesn’t clear, you should re