General Questions

Joining the Program

Earning Commissions

Cookie Tracking

Promoting and Linking

Policies and Guidelines

Customization and Special Requests

Support

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Brevitē

Affiliate Program

How do you pronounce Brevitē?

Where are your products made?

Can I get on the waitlist for sold-out products?

Where can I see Brevite products in person?

Do you offer customization?

Do you sell gift cards?

Do you offer a discount for new customers?

I want to leave a review for a product I purchased. How can I do that?

The item I want is out of stock, when will it be available?

General

How do I clean my backpack?

I am not sure what backpack to choose, can you recommend which one to get?

What material is used on your backpacks?

What size of water bottle will fit in the side pockets?

Does my 16" laptop fit the bag?

What is the difference between Brevite and Daily bags

How many pockets are there?

How comfortable are the straps?

The Brevitē Backpack

What is the double magnetic latch or expandable top hood?

The Daily Backpack

Laptop Backpacks

Is it waterproof?

What are the size differences between the Regular and Large

What is the size difference of the camera compartments (Regular and Large)?

The Jumper

Is the waterproof?

How does the top compartment close?

What is the size of the camera compartment?

The Runner

Camera Backpacks

Are there special features?

Is the material waterproof?

Does it have compartments inside?

What is the max length of the strap?

Does it hold its shape?

Crossbody

The Belt Bag

Sling Bags

What is the size of the pouch?

What are the items it can carry?

The Pouch

What is the size?

Photo Kit

Cable Kit

Organizers

What is the difference between the small and large size?

Does it come in any other color?

What is a rain cover?

How to fold and keep in case?

The Rain Cover

Accessories

Product

Can I edit or cancel my order?

Will I receive an order confirmation?

How can I check the status of my order?

What does the final sale mean?

I was charged for my order but didn’t receive a confirmation email. What should I do?

Can I pay with more than one card at checkout?

What payment methods do you accept?

Why was my credit card declined?

My card was declined, but there is a charge on my statement. What should I do?

Order

Do you offer free shipping, and how long does delivery take?

Where does Brevite ship to?

Do you offer discreet packaging for shipments?

Where will my order ship from?

When will I receive my tracking number?

Why does my tracking number still say "label created"?

My tracking number isn't working.

My Order says it was delivered but I never received it.

My package was marked undeliverable/unfilled. What happens now?

Do you ship to Military APO/FPO/DPO boxes?

Shipping

What's your return and exchange policy?

How do I start a return or exchange?

How do I return something I received as a gift?

I’m an international customer, can I return/exchange my Brevitē purchase?

Can I return an item purchased on sale?

How long will it take to receive my refund? And where will my refund go?

General Returns Disclaimer

Return

Do you offer a warranty for your products?

What is your warranty policy?

How do I file a warranty claim?

Do you accept warranty claims for items purchased anywhere?

What is accepted as a warranty claim?

What are considered workmanship defects in a backpack?

What issues are NOT considered workmanship defects?

Warranty

What is the Affiliate Program?

How does the Affiliate Program work?

Who can join the Affiliate Program?

How do I sign up for the Affiliate Program?

Is there a cost to join the Affiliate Program?

How long does it take to get approved?

What is the conversion action required to earn a commission?

How much can I earn?

When and how do I get paid?

Is there a minimum payout amount?

What happens if a referred sale is cancelled or returned?

Can I track my earnings?

What are cookies, and how do they work in the Affiliate Program?

How long do cookies last?

What happens if a user clicks multiple affiliate links?

Where can I promote my affiliate link?

Are there any promotional materials available?

Can I use PPC (Pay-Per-Click) advertising?

Can I promote my affiliate link on coupon aggregator sites?

Do I need to disclose where I am sharing my affiliate link?

Are there any restrictions on affiliate marketing practices?

What happens if I violate the affiliate terms and conditions?

Can I request special promotional materials or customized links?

Do you offer higher commission rates for high-performing affiliates?

How do I get support for the Affiliate Program?

Where can I find the Affiliate Program terms and conditions?

How can I monitor my affiliate performance?

Can I earn commissions on my purchases?

Can I place a corporate order?

Is there a product minimum for placing a corporate gifting order?

Can you add my company logo to your product?

What are my shipping options for a corporate order?

What's your return and exchange policy for a corporate order?

Do you provide samples?

Corporate Gifting

Carry Our Brand

Media Request

I Want To Work At Brevite. Do You Have Any Job Openings?

How can I get in contact with you?

How can I find out about new product launches?

Other